Faq's

Have you got a specific question about Westminster Abbey? Have a look at some of our frequently asked questions and see if we can answer your query here first.

What do I do with my e-ticket email?
Where do I enter the Abbey?
Is there a designated fast track entry for online tickets?
How long will I have to queue?
Can I change the date of my ticket?
Can I leave the Abbey and return the same day?
How long is the audio tour?
How long is the Guided Tour?
Can I see the Shrine of Edward the Confessor on the audio tour?
How do I book a Guided Tour?
Does the Abbey have a left luggage facility?
Is the Abbey fully accessible by wheelchair?
Why does the Abbey charge for entry?
I did not receive my eTickets in my mail box?